F.A.Q

Image quality is everything! Take a look at the following tips to ensure you have the best photo:

  • Lighting is key - Make sure I can see your subject clearly!
    • Choosing a photo that was taken in daylight or a brightly lit room usually makes a great choice
  • If possible, use the original image - screenshots and repetitively downloaded photographs tend to lose the valuable details I need to capture the subject perfectly
  • Make sure the entire face/ears/body is shown in the photograph
  • I want your art to be as accurate as possible - Please don't use heavily filtered photos that could potentially distort your subjects natural beauty!
  • Make sure your subject is looking directly at the camera in your selected photo
    • Artworks tend to work best when the subject is at eye level and facing forward - although I am able to work with any photograph of your choice
Please let me know your preferred date for receiving the artwork if it is needed by a particular time.

For graphite artworks I allow myself 2-3 weeks to complete your drawing - this allows me to give each commission ample time to get the detail you deserve in your captured moment.

If you would like your order prioritised and put at the front of the queue this incurs a fee of $25. (Perfect for when that birthday coming up just slips your mind)

I will typically get your digital artwork file back to you within 7 days - timing also depends on the postage delays.
It absolutely is!

I have done many an artwork where I have combined multiple photographs in one drawing. Its the perfect way to capture a beautiful memory that otherwise might not have been possible

In order to make this as lifelike as possible please ensure that photographs are taken from the same angle (or as close as you can get it! I understand it can be difficult)


Absolutely!

Just fill out the form at checkout with the instructions of what you would like written (as well as if you would like it in calligraphy cursive or block lettering)

The alternative is to contact me on contact@designs-by-becky.com after ordering your drawing.
You may order through this website; or contact me directly via my Facebook, Email or Instagram.

I currently accept bank transfer/PayPal and cash if you live locally.

I take full payment prior to the service. I understand that funds can be tight sometimes and am happy to split the payment in two if you need more time. Please contact me with any concerns
Reach out to me via contact@designs-by-becky.com as soon as you can and I will see what I can do.

I highly recommend you choose your initial photograph/s wisely! I create art based on the photographs you provide so please keep that in mind before submitting your order

  • If you request to use another photograph after placing the order and significant time has passed, you will incur a new photo fee of $10

All change requests will be approved at my own discretion, thankyou for understanding!
Unfortunately, I am producing custom art for you and due to the nature of my products, I am unable to offer any refunds for a return.

  • If you are unhappy with your final product, please reach out to me at contact@designs-by-becky.com - I take my customers and art very seriously and your satisfaction is my main concern! I will do my best to accommodate you and make things right. 

If your product is damaged please get in touch with me within 24 hours of receiving your order and I will take care of the issue.
 
  • Please include pictures of the damage in your email
If you have changed your mind and no longer want your order please get in contact with me as soon as possible. I begin working on your artwork almost immediately; please keep in mind after 48 hours have passed, it will not be possible for me to cancel your order.
 Australia
  • I estimate orders to arrive within 1 week from time of postage. Orders will be provided with a tracking number and waterproofed.
Worldwide
  • I estimate orders to arrive within 1-3 weeks from time of postage. Orders will be provided with a tracking number and waterproofed.
If you purchased a digital download your high resolution file will be ready within 7 days.

Shipping (for now) is a flat rate of $9.95 within Australia and $19.95 for international deliveries.
If you didn't find an answer in the above, please fill out the contact me form or email me at contact@designs-by-becky.com and I will get back to you as soon as I can!